Let COCC empower your credit union to deliver the full branch experience online. Integrated with the teller and other electronic banking channels, COCC’s Internet Banking Solutions provide live account balances plus a broad array of value-added services aimed at nurturing member relationships.
COCC’s next generation technology enables your credit union to touch its target market for growth and efficiency. Of course, your members and businesses can conduct banking transactions, open accounts, and manage their finances.
With COCC, your marketing and service teams can monitor activity, adjust marketing messages and evaluate risk. That’s because COCC puts your data to work – automatically providing feedback on your market and uncovering potential risks. COCC can also provide managed Internet services, including secure web hosting and a full array of security services for your credit union’s web site.
Business today almost always has an online component – whether it be direct sales, a brand-awareness site, or a management capability enabling company officials to meet payroll, pay bills, and manage business finances. COCC’s Internet Banking Solutions offer the tools your commercial members need to run their businesses – anywhere they might be. Security features, such as positive pay, provide added payments security. Remote Deposit adds further convenience for businesses that receive large volumes of checks for deposit.
Get the most out of your debit card program with COCC’s Debit Services. Integration with the teller and account processing systems plus all other electronic banking channels extend the convenience and greater control that consumers enjoy in the debit product.
COCC starts with a live account balance, which enables your members to see their financial status at all times. Fees, notices, reports and statements are all integrated, streamlining the back room operation. Risk management is integrated as well, giving your credit union the full picture of account, member and intra-member activity.
Your credit union can offer the latest debit features and manage their adoption through business intelligence and CRM. It’s the perfect way to gather your credit union’s resources around an integral product.
COCC’s Debit experts are fully versed in all aspects of electronic banking, so you get the complete picture, not just a single product approach.
When you’re ready, COCC provides comprehensive consulting on debit card specs, costs, and workflows plus:
This popular telephone banking option for members remains an important part of your service mix. Callers can access their accounts 24/7 from anywhere in the United States and Canada toll free.
Security is provided through Multi-Layer Authentication to protect information beyond the more typical account number/PIN combinations required by most systems.
Installed and maintained at COCC, the TeleConnect system is fully customizable with bilingual and security options. Callers access the system via a highly cost-effective toll free number to keep costs down.
Comprehensive audit and member activity reports keep management informed of all telephone banking transactions.