Successful credit unions do more than process accounts — they enhance relationships with each member contact, whether it be online, in-branch, or via debit card. COCC’s .Net core processing is designed for relationship building. Using advanced Oracle® database and Windows® technology, this system supports a broad range of banking strategies with flexibility to meet changing market conditions and automation for maximum efficiency. This integrated system gives your credit union:
State-of-the-art technology keeps COCC on the leading edge of all the latest enhancements. Sharing information, adapting to the rapid pace of regulatory changes, new product requirements and new types of information, such as driver’s license photographs and fingerprints, is the strength of COCC’s .Net core system.
Focus your credit union on sales with enterprise sales management from COCC.
Sales Management gives your staff consistent sales tracking information plus extensive tools to analyze sales results. The combination of tracking and analysis functions makes Sales Management a powerful performance coaching tool within credit unions.
COCC Sales Management also provides multiple options for incentive plans for sales, referrals, team, managers and bonuses.
Automation simplifies the management of safe deposit boxes; advanced technology enables credit unions to include this service in the overall member relationship. Safe deposit contracts and access receipts can be fully incorporated onto electronic forms to streamline box opening and improve the member experience.
Payments made at the teller line are automatically posted to the designated general ledger account, reducing teller-processing time. If the member prefers, payments can be automated for maximum convenience. Reports and billing notices are automatically produced and distributed as part of nightly production.
Among the reports available for monitoring and marketing purposes are:
The Safe Deposit module is fully supported by COCC’s technical service specialists who work closely with your credit union to set up the module, provide system documentation training classes and support the product on a day-to-day basis.