We are committed to keeping our clients ahead of the curve by being a thought leader on fintech topics that affect the industry, from technical innovations to advancements in core technology. COCC provides these financial industry insights to help community banks and credit unions stay aware of the constant changes and challenges in the industry.
This generation’s unique engagement with finances and digital banking is reshaping the financial landscape, setting a new bar for experience, personalization, and standard expectations.
Just as third wave coffee emphasizes quality, craftsmanship, and sustainability in its approach to coffee production, community banking is undergoing a parallel evolution, focusing on personalized services, ethical practices, and technology integration.
By leveraging AI, banks and credit unions can provide more personalized, efficient, and insightful services that resonate deeply with their customers.
A rapidly changing business landscape meant that COCC had to find qualified staff to fill open positions while equipping managers with the skills and tools necessary to manage a hybrid workforce. We reacted quickly by adopting a variety of online tools, creating connection opportunities, and fostering an environment of belonging.
As the news coverage continues to surround possible attacks, C-suite Executives and Boards are now finding themselves actively engaged in asking the question, “What should we do to prepare?”
Working with your existing partners, particularly your core provider and a marketing specialist, can help your bank formulate its plan. Such consultation can provide insight on how your bank can achieve its goals strategically using available technology.
A company looking to gain from having highly engaged employees can adopt some of the above suggestions or adapt their current offerings to craft a meaningful and impactful total rewards program.
While financial institutions are looking for the best way to serve their customers during the coronavirus pandemic, many attackers are using the...
The novel coronavirus has made a sudden and immediate impact on branch banking throughout the country, shining a spotlight on the digital banking...
Understanding the Need For a community financial institution, the benefits of working with business customers can extend beyond banking. Not only do...
Large core technology providers have been in the spotlight recently, often for the wrong reasons. Many community financial institutions find...
While operating your core, security, infrastructure and other solutions in-house may give a sense of control over your process, forming a technology partnership with a trusted company has many benefits.