Lisa Jacobi

Senior Vice President & Chief Human Resources Officer

Lisa Jacobi is responsible for leading COCC’s HR Total Rewards, Talent Development, Digital Communications, and Corporate Services Teams. Lisa focuses on four key areas to ensure COCC remains competitive within the marketplace: Health & Wellness, Workplace Culture, Learning & Development and Human Capital Management. She has been a driving force in finding the right talent to power COCC’s impressive growth, while shaping a culture that has made the company a preferred employer of choice for several years in a row. She has built a progressive and technically advanced service philosophy and has been a key factor in COCC’s continued top employer awards. She continues to impact the organization through her growth of COCC’s leadership team, advancing COCC’s employee base through a progressive professional development program, along with ensuring all employees are fully engaged in COCC’s business priorities. Lisa deeply believes that how COCC collaborates internally directly impacts the overall quality of service that its clients receive each and every day. COCC’s strongest asset is its people, and keeping them highly engaged in the business mission ensures future success for COCC.

Lisa earned her Bachelor’s degree with Honors from Ithaca College and a Master’s in Business Administration (MBA) from the University of Connecticut. Currently, she is certified as a Senior Professional in Human Resources (SPHR) through the Human Resources Certification Institute (HRCI) and also holds her Senior Certified Professional Certification (SHRM-SCP) from the Society of Human Resource Management (SHRM). In addition, Lisa holds an advanced Human Resources Certification through Cornell University’s Labor Relations School and also an Executive Certification from the Harvard Business School. 

Lisa currently is an active board and committee member with the State of Connecticut DECD Tech Talent Advisory Committee, Human Resources Leadership Forum of Southern New England (HRLF), University of New Haven’s Women in Leadership Program, NEACH Workplace Subcommittee, and One Digital Business Advisory and Captive Committee. 

Lisa is a past member of Connecticut Technology Council (CTC) Workforce Division, CTC Women of Innovation Nominating Committee, Hartford’s Merrill Lynch Business Advisory Committee, and Connecticut Total Rewards Association (CTRA).

Lisa has been an active business leadership and culture speaker at many banking association and technology conferences.