Proactive, responsive support from COCC to keep National Grand Bank on the leading edge of service innovation;
Choice of integrated solutions gives National Grand Bank the freedom to tailor services to market needs;
Best practices and core processing apps deliver the full benefit of the bank’s technology investments; and,
Client ownership to give National Grand Bank product credits and a voice in determining its technology future.
AVON, Conn., March 6, 2012 — COCC, a leading provider of next generation technology services for financial institutions, is pleased to announce that The National Grand Bank of Marblehead has selected COCC for a long term technology partnership. The bank will gain the innovative technology and proactive, responsive support that will help increase market share and boost efficiency.
“We are very pleased to partner with COCC, a company that is committed to working closely with us to expand our presence in the Marblehead community,” said James E. Nye, President and Chairman of the Board at The National Grand Bank. “COCC’s breakthrough technology and proactive approach to service will enable our bank to provide leading edge customer experiences and attract new market segments. We look forward to outpacing our competitors product-for- product and winning new business with superior service to our community.”
Located in the historic town of Marblehead, Massachusetts, The National Grand Bank is one of America’s first banks which today emphasizes expertise and attentiveness when helping customers achieve their financial goals. As a locally-owned independent bank, The National Grand Bank offers a full range of banking services plus direct access to senior management, all of whom have a vital interest in the growth and success of Marblehead.
The bank will use its partnership with COCC to deliver a steady stream of innovative banking products, such as mobile banking and paperless account opening, plus core processing apps unique to COCC to increase efficiency and deliver new functionality at market speed. Bruce Moulton, Vice President Information Technology for The National Grand Bank, said that COCC’s range of best-in-class solutions, integrated with the core processing platform was a significant factor in the decision.
“A big part of COCC’s support is best practices and workflows that will streamline our operations so we can grow efficiently,” said Mr. Moulton. “They have built a solid reputation by spending time with clients and helping them get the most out of their technology investments. We know that COCC personnel will serve as an extension of our staff.”
The bank’s conversion to COCC is scheduled for October, preceded by extensive preparation and on site training. The bank has elected to become a COCC shareholder, deepening the relationship as owners.
“We are pleased and proud that National Grand Bank selected COCC over the many information technology options available nationwide,” said Richard A. Leone, President and CEO at COCC. “Ultimately, our close, caring relationships are the key factor in delivering today’s leading edge technologies that help our clients increase market share and efficiency. We welcome National Grand Bank to COCC.”
Jim Nye, President and Chairman of
The National Grand Bank of Marblehead