Products & Services

COCC delivers professional networking and computer solutions to the business community.

 
As specialists in financial information technology since 1967, COCC supports mission critical applications such as teller and e-bank processing for financial institutions. That experience gives COCC a unique understanding of the business implications of each IT decision and the importance of completing each project on time and on budget.

A Higher Service Level
It's one thing to support a business network. It's another thing to support businesses that are examined annually by regulating agencies. COCC's services are designed to perform. What's more, we document our performance to your users, regulators and shareholders know how well we're doing. Anticipating regulatory requirements is our job - and we do it well!

Dedicated Support
COCC's Technical staff supports the full range of hardware, software and applications from installations and configurations to administration and troubleshooting. And we begin the support process by listening to the client and observing how they conduct business. Our technical consultants provide the bridge between clients' business goals and their technology needs.

In addition we are tightly aligned with our manufacturers, COCC technicians have access to their technical and knowledge bases for quick resolution and support. Using the latest communications technology, our technicians can also share their expertise with each other. With our advanced technical certificates (we are a Microsoft Certified Solution Provider as well as a Novell Platinum Partner), we have priority access to Novell and Microsoft technical staff.

|  Back to Top  |

COCC has a proven record of helping financial institutions optimize their network and server operations for better performance, minimizing downtime and reducing expense.  If your networking project is critical to your organization, COCC is prepared to complete it faster, with higher quality, and more cost-effectively than anyone - and we'll prove it!

Our IT professionals are available for:

• Network Consultation
• Custom Design
• Installation
• Integration
• Maintenance
• Administration

An important design consideration for today’s networks is creating the potential to support future expansions.  This requires the designer to define the client’s unique situation, particularly the current technology, application portfolio, and data architecture. COCC has the certified technicians on staff to accomplish these important tasks.

Experience
Since 1995, COCC has been completing the large-scale projects that most MIS staffs don't have the time to attempt such as:  

• Active directory migration
• NDS design & implementation
• Branch implementation
• Data backup & implementation

Knowledge Base
Over the years, COCC has accumulated a highly detailed knowledge base to expedite technical support resolutions.  Armed with this knowledge and extensive experience in custom designing networks to meet any needs, COCC can offer in-depth service options, including:

• Consultation with your MIS staff
• Teaming with your MIS staff
• Executing an entire project
• Routine support weekly, bi-weekly, monthly, quarterly

Service Excellence
Everyone claims to deliver superior service.  COCC proves it with:

• Follow-up visits
• Documentation of all service calls
• Customer surveys
• Regular communication with your senior management

We are driven by a get-it-done culture.  This means we create measurable, high impact IT solutions for our clients with speed and precision.

|  Back to Top  |

Want More Information
About this Service?
 

Want More Information
About this Service?
 

Web Hosting

Security Architectures
A company's security policy dictates they way they conduct network security at every level. This included consistent, automatic auditing against internal, industry and regulatory rules and standards. With network and information security specialists on staff, COCC is well equipped to deliver data security solutions to fortify existing security policies or implement a new one.

Every organization will benefit from proven expertise for:

• Vulnerability assessments to audit enterprise security

• Full network discovery, asset mapping and correlation

• Technical controls for authorization, access control, authentication, controls to applications, databases. networks and firewalls

24 x 7 Communications Monitoring
COCC Monitors all network circuits 24 hours a day and addresses performance line degradation prior to incidents. This process enables COCC to take preventative measures for true backbone support. COCC's monitoring system automatically alerts our technical support staff whenever circuit trouble is detected. Escalations follow business rules.

Internet Access and Managed Security
The Internet has become critical to everyday operations, but it opens as many risks as opportunities. COCC's managed Internet security services are an integral part of our strategic approach to protecting the right assets from the right threats. The service offers high speed Internet access with many security features and secure email solutions.

To minimize the risks, this service offers:

• Fully managed Internet access through a multi-layered firewall

• Intrusion detection

• Weekly penetration analysis performed by a third party

• Email virus protection and notification

• SPAM blocking filter system

• Web filtering and application blocking capabilities

• Monthly activity reports on employee usage, uptime statistics, firewall alerts, penetration test results and security incidents

• Service Level Agreements for uptime and report delivery

• Configuration reports designed to simplify IT audits

|  Back to Top  |

Want More Information
About this Service?